Monday Meanderings - 09.29.2014

Fall is officially here. That means only 30 or so more days of Summer.

We were watching the UT women in a soccer match against Texas Tech the other evening, and the Tech coach was constantly yelling. He loudly called out instructions to his players, criticism to the officials and general expressions of his discontent throughout the game. We kept expecting some response from one of his team. sort of like back in the Youth Soccer days, when one player, who shall remain nameless, turned to her vocal mother in the stands, who shall remain nameless, and said, loudly, "Mother! Shut Up!"

Barb and I are not the only Monday evening regulars at Chuy's. There is a group of four women that we see regularly; so much so, that we now exchange greetings each week. Last Monday there were only two, so they felt obliged to tell us the other two were off on a cruise, but they would be back next week.

Barb's phone is beginning to have problems. It's several years old and a few models back, so I decided it was time to upgrade. Others had commented that it was a pretty straightforward process, so we dropped by the AT&T Store the other day, old phones in hand, ready to get it done.

After first trying to:
  - interest us in U-Verse
  - interest us in a home security system
  - sign us up for AT&T land line telephone instead of our current carrier
Sean, as his name tag proudly stated, told us that they didn't actually have any new iPhone 6s in stock but we could take care of everything now and we would receive the phones in a couple of weeks and we would be all set.

Except his trusty iPad that he used for all of the transactions was sort of slow...and it wasn't giving him the expected results...and after consulting with two other clerks...and a supervisor...and spending an hour and a half... he announced that couldn't exactly upgrade our phones and our billing plan to what we had agreed upon, but he did have us signed up for another, more expensive plan, BUT... all we had to do was come back to the store when we got our phones... in 45 days... and THEN he could get us set up on the agreed upon plan.

I kept looking around for Lily, the woman in the AT&T TV ads that solves everyone's problems, while Barb went looking for a manager to tell him that he might want to step in because she feared that I might possibly do something with Sean and his alternative plan that wasn't covered in the training manuals.

All in all, I thought I behaved very well, but I doubt if the manager ever before had to write out and sign a handwritten statement that said Sean's deal was NOT the real deal, and spell out what the agreement was going to be, if, and when we ever receive the new phones.